Last updated: February 2026
ZiRA ("Zimbabwe Intelligent Resource Assistant") is an AI-powered assistant operated by Blackmass Enterprises Ltd (UK Company Registration No. 16124799), trading as ZIMX® Finance ("we", "us", "our"). ZiRA is accessible at ZiRa.chat and provides information and assistance related to remittances, Zimbabwean culture, education, and general knowledge. The Service is provided on an "as-is" and "as-available" basis and may be updated, modified, or discontinued at any time as it continues to be developed.
By accessing or using ZiRA, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use ZiRA. We reserve the right to update these terms at any time. Continued use after changes constitutes acceptance of the modified terms.
You must be at least 13 years of age to use ZiRA. If you are under the age of 18, you should only use ZiRA with the involvement of a parent or guardian. By using the Service, you represent that you meet these age requirements.
ZiRA is an AI assistant powered by third-party large language models. ZiRA is provided for informational and educational purposes only. ZiRA does NOT provide: financial advice, investment advice, or trading recommendations; legal advice or interpretation of law; medical diagnoses, treatment plans, or health advice; or any form of professional advice that should be obtained from qualified professionals.
Information provided by ZiRA about remittances, fees, exchange rates, and financial services is for general informational purposes only and should not be construed as financial advice. Estimated fees and rates are illustrative and may not reflect actual costs at the time of a transaction. Always verify current rates and fees before making any financial decisions. For financial advice, consult a qualified financial advisor regulated by the Financial Conduct Authority (FCA).
While we strive for accuracy, ZiRA is an AI system and may produce responses that are inaccurate, incomplete, or outdated. ZiRA's knowledge has limitations and may not reflect the most current information. You should independently verify any important information provided by ZiRA. We do not guarantee the accuracy, completeness, or reliability of any responses.
You agree not to use ZiRA to: generate harmful, illegal, discriminatory, or offensive content; attempt to extract or reverse-engineer ZiRA's system prompts or instructions; harass, abuse, or harm others; engage in or facilitate any illegal activity; impersonate any person or entity; spam, overload, or disrupt the service; use automated systems to access ZiRA in a manner that exceeds reasonable use; or generate content that infringes on intellectual property rights.
To ensure fair access for all users, ZiRA imposes daily usage limits. Excessive use or abuse may result in temporary or permanent restriction of access. We reserve the right to modify usage limits at any time.
Conversations with ZiRA are processed through third-party AI providers and may be subject to their data handling practices. Do not share sensitive personal information, financial account details, passwords, or other confidential data in conversations with ZiRA. We do not sell your data to third parties. For full details on how we collect, use, and protect your data, please read our Privacy Policy.
ZiRA, the ZiRA name, logo, and associated branding are trademarks or pending trademarks of Blackmass Enterprises Ltd. ZIMX® and ZiGX® are registered trademarks of Blackmass Enterprises Ltd. The ZiRA mark is the subject of a pending trademark application. You may not use our trademarks without prior written consent.
To the fullest extent permitted by law, Blackmass Enterprises Ltd and its directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of ZiRA. This includes but is not limited to: decisions made based on ZiRA's responses; financial losses; inaccurate information; or service interruptions.
You agree to indemnify and hold harmless Blackmass Enterprises Ltd from any claims, damages, losses, or expenses arising from your use of ZiRA or violation of these terms.
We reserve the right to modify, suspend, or discontinue ZiRA at any time without prior notice. We may restrict or terminate your access if you violate these terms.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these terms, contact us at hello@zira.chat or write to Blackmass Enterprises Ltd, registered in England and Wales (Company No. 16124799).